How to Order

Please add your orders to the shopping cart.
It is our great pleasure to give you personal information or answer your questions.
Kindly use our contact form.
Shipping costs for overseas orders are subject to the destination and order quantity.
We shall inform it with our order confirmation.

International shipping

Methods of Payment
  • Bank transfer
  • PayPal
Shipping Service
by EMS
Shipping Charge(Per 1 Parcel)
5,000yen~
Delivery
We shall ship your order within 1 week upon payment confirmation.
Delivery Date
within 5 days (average of 3 days) after shipment
Shipments may be delayed depending on the country, area or due to customs inspections.
Damage and Returns
We only accept returns when the items were damaged during transportation and upon our approval.
A detailed damage report with pictures must be sent to us by e-mail within 7 days of receipt.
We cannot accept returns if you feel the item color, design, etc. is different than from that shown in the color photo.

Domestic shipping

Methods of Payment
  • Bank transfer
  • Credit Card
  • PayPal
  • COD
Shipping Service
by Kuroneko Yamato Delivery Service
Shipping Charge(Per 1 Parcel)
800yen nation-wide
free for perchasing more than 15,000yen
Delivery
We shall ship your order within 1 week upon payment confirmation.
Delivery Date
within 2 days after shipment
Shipments may be delayed depending on the country, area or due to customs inspections.
Damage and Returns
We only accept returns when the items were damaged during transportation and upon our approval.
A detailed damage report with pictures must be sent to us by e-mail within 7 days of receipt.
We cannot accept returns if you feel the item color, design, etc. is different than from that shown in the color photo.